Nerang Caravan Park

Tenants, their guests and contracted workers must at all times show respect for the peace, quiet and privacy of other tenants, park workers and staff without exception.

• Rent/Site Fees are to be paid weekly in advance as per your tenancy agreement.
• Tenants who are overdue will be reminded of their obligation and the terms of the Residential Tenancies and Rooming Accommodation Act 2008 will be enforced.
• No assignment of tenancy can occur without approval from the lessor (E. Cocco & Sons Investments Pty Ltd). This is a condition of the tenancy agreement.

• Speed limit within the park is walking pace (10 km/h).
• Vehicles are allowed on your site only and not within 1m of the roadway/site boundary.
• Vehicles must be parked according to signs and management directions.
• Strictly no visitor parking in the tourist area at any time.
• Unregistered vehicles are not permitted to travel on park roadways.
• Parking is not permitted at the rear access gate — it must remain clear at all times.
• Push bikes are only permitted beyond the first speed hump adjacent to the work shed; they must be walked anywhere else on park grounds.
• No vehicle repairs or maintenance without prior management approval.
• Changes in vehicles must be registered with the office.
• Trucks and large commercial vehicles are not permitted; small commercial vehicles may require approval.

• Tenants are responsible for their guests' behaviour at all times.
• Overnight guests must sign the Visitors Log on the office wall and pay the appropriate fees.
• Overnight visitor vehicles must be left in the Visitors' Car Park.

• No machinery before 7:30am or after 5:00pm Monday–Friday (unless prior management approval).
• No machinery before 8:00am or after 4:00pm Saturday (unless prior management approval).
• No machinery before 9:00am or after 3:00pm Sunday (unless prior management approval).
• No undue noise prior to 7:00am or after 9:00pm within park grounds.
• No works on Public Holidays (power tools/machinery).
• Noise restrictions do not apply to staff, emergency services, or urgent trade works.

• All tenants must maintain their dwelling and surrounds in a clean, neat and tidy state at all times.
• No surplus equipment or belongings to be left outside or under caravans, cabins, etc.
• Removal or damaging of trees or shrubs anywhere in the park is prohibited.
• Fences and garden edges can only be of a design approved by management.
• No tarps unless prior permission has been given by management (short-term emergency only).
• Excess watering that results in water streaming onto the street is strictly prohibited.
• Any vegetation issues must be reported to management in writing and addressed under the Vegetation Management Plan (VMP).

Excessive, unsociable or disruptive use of alcohol will not be tolerated.

• Any plants or trees placed and grown in the ground become fixtures of the park and must be left when vacating.
• All rubbish must be removed and the site left tidy — a fee will be charged for any rubbish left behind.

• Parents and guardians are responsible for children's behaviour at all times.
• Young children must be escorted to and supervised at amenities, pool, etc. by their parent/guardian.
• Bike riding, skateboarding and roller skating are strictly prohibited.
• Children must be supervised by a parent/guardian in all park areas at all times.

• No pets other than birds or fish are permitted in the park.
• A maximum of 4 birds per site; cages/aviaries must be kept off the ground and kept clean and tidy.
• Measures must be in place to prevent seed/food falling on the ground.
• The feeding of wildlife is strictly prohibited within the park grounds.

• All rubbish must be wrapped securely, tied off and placed in the bin provided.
• Garbage must be tied and placed out every Monday, Wednesday and Friday before staff will collect.
• Dump runs are no longer provided by park staff. Tenants may take goods to Molendinar Tip free of charge.

• Residents must abide by all pool area signage at all times.
• Pool hours are 8:30am to 8:30pm.
• No alcohol or glass containers permitted in the pool area.

• No smoking in all common areas of the park.
• This includes within 5 metres of: Amenities Blocks, Office, Work Shed, Pool, and inside all rental cabins.

No wood, charcoal or other fires, heaters or BBQs are permitted in common areas or on individual sites.

• Any alterations to premises require written permission from management before works commence.
• Contractors must provide licence and insurance details to the office before entering the park.
• Contractors must sign in on arrival and sign out on departure — no exceptions.
• Building, plumbing or electrical work must comply with Gold Coast City Council and QBCC guidelines. Paperwork must be submitted to the office on completion.

• No string, rope or wire clotheslines in or around carports. Collapsible/retractable lines and clothes horses are permitted.
• Please ensure electrical cords are safe and correctly placed at all times.
• Boom gate keys issued to tenants only. Additional keys under special circumstances only.
• Tenants must not leave shopping trolleys on their sites.
• When an SMS is sent for mowing and a tenant does not remove their vehicle, any damage claim must go through the tenant's own insurance.
• No responsibility will be taken for loss or property damage within the park.

Should the need arise for a tenant to be approached in relation to a tenancy matter, all reasonable endeavours will be made to ensure the following:

• Two staff members will be present.
• The tenant will be afforded the option of having a Support Person present.
• If either of the above cannot be satisfied and the issue has subsided, the matter will be addressed the next office day at 12 Noon.
• If the incident has an immediate impact on safety or security, the above will be implemented once the threat has ceased.
• Tenants are to treat staff with respect and dignity at all times.